The challenge
As a logistics platform launching an MVP, Dropp faced unique testing challenges:
- Real-time inventory — grocery availability changes constantly
- Time-sensitive delivery — fresh produce can't wait, so delivery windows are critical
- Matching customers to the right local stores
- Accurate last-mile navigation across unusual Lagos addresses
How TBD came in
Core commerce & inventory flows
We tested store matching, real-time inventory sync, cart and checkout, and the full order lifecycle so customers only ordered what was actually available.
Geography & logistics
Address validation for unusual Lagos addresses, Google Maps API accuracy, and real-time push notifications for order status updates.
Experience & recovery
We made sure users could easily reschedule or cancel, and that order tracking felt reassuring throughout the delivery window.
The result
Dropp launched their MVP smoothly with core functionality stable, earning positive early feedback on reliability and a successful pilot in initial Lagos neighbourhoods. Instead of firefighting bugs, the team could focus on user acquisition and partnerships — with a quality foundation solid enough to scale quickly.